junior Counter sales consultant

About My Client

My client is a specialist supplier within the hardware and interiors space, offering a wide range of quality handles, fittings, and related products to residential, commercial, and retail customers. The business operates in a fast-paced retail environment where strong customer service, product knowledge, attention to detail, and a professional sales approach are essential.

Role Overview

My client is seeking a professional and customer-focused Counter Sales Consultant to join their team in Tygervalley, Cape Town. The successful candidate will be responsible for assisting walk-in customers, handling sales enquiries, processing orders, managing point-of-sale transactions, and providing knowledgeable product advice.

This role is well suited to someone with previous sales experience in a similar industry, who enjoys working directly with customers and can confidently manage both sales and administration duties.

Key Duties and Responsibilities

Assist walk-in customers with product enquiries, selections, and purchases 

Provide professional product advice and recommend suitable solutions based on customer needs 

Process sales transactions accurately using the POS system 

Prepare quotations, invoices, and sales orders where required 

Follow up on customer enquiries, quotes, and outstanding orders 

Maintain strong customer relationships and ensure excellent service at all times 

Assist with stock availability checks and liaise with relevant departments regarding product supply 

Support showroom and counter sales activities to help achieve sales targets 

Ensure product displays and the sales counter area are neat, organised, and professionally presented 

Capture and update customer and sales information accurately 

Assist with receiving, checking, and organising stock when required 

Promote additional or complementary products to increase sales opportunities 

Work closely with internal team members to ensure smooth daily operations 

Maintain a strong understanding of the product range, pricing, promotions, and stock availability 

Minimum Requirements

Matric / National Senior Certificate essential 

Valid driver’s license essential 

Own reliable vehicle essential 

Minimum 3 years’ experience in a similar counter sale, hardware, fittings, interiors, building supplies, or related retail environment 

Previous POS system experience essential 

Basic to intermediate Microsoft Excel experience 

Strong customer service and communication skills 

Good product knowledge or ability to learn technical product ranges quickly 

Ability to work in a busy retail sales environment 

Well-presented, reliable, organised, and target-driven